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Requesting an Item Online

   Tuesday, February 9th, 2010 - by: Brian Herzog, Head of Reference

requestbuttonAs a patron of the Chelmsford Library, you have access to the books, movies, magazines and other materials of the 36 member libraries of the Merrimack Valley Library Consortium.

You can request items in Chelmsford and/or from other libraries, and these items will be sent to Chelmsford for you to pickup.

To request an item through our online catalog, first search for the title you're looking for. Then, on either the search results screen or the item details screen, you should see a "Request Item" button on the right side.

When you click that you'll be prompted to enter your library card number (no spaces) and your PIN. Your PIN should be the last four digits of the telephone number you gave us when you signed up for your library card.

If that doesn't work, please call us at 978-256-5521 x211 and we can reset your PIN.

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After you enter this information, you'll be shown your position in the request list (if it says you are 1, then there is no one waiting ahead of you for the same title), and you'll be able to choose the library in which you'd like to pick up the item. To submit the request, click the "Request" button.
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If there you encounter any trouble along the way, or have any questions, please let us know via email or call us at the Reference Desk at 978-256-5521 x211 for help.

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