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At long last (although it's only been a few months), library patrons can once again place requests in the statewide Virtual Catalog.
This functionality was lost when we migrated from our old catalog to the new Evergreen catalog, because Evergreen and the Virtual Catalog were not able to communicate properly. All summer, developers at the MVLC Central Site office have been working on restoring this communication, and after this weekend's update, it's finally back.
Here's how connecting to the Virtual Catalog works in Evergreen:
At the bottom of every page, there is a Virtual Catalog link. You should still search the MVLC catalog first, but if you can't find what you're looking for, click the Virtual Catalog link at the bottom of each catalog page (or contact the library).
This will link you to the Virtual Catalog login page. On this page, first, use the dropdown box in the middle of the page to choose the library in which you'd like to pick up the item you are going to request. Second, enter your library card number into the box at right, and then click the Begin Searching the Virtual Catalog button.
From that point on, searching and requesting in the Virtual Catalog works just like it did before - find the item you'd like, click the blue request button, and complete the form. You can also check your Virtual Catalog account to view the status of the requests you've placed through the Virtual Catalog.
We're very happy to have this functionality restored. If you have any questions about the Virtual Catalog, or need help placing a request, please contact the Reference Desk at firstname.lastname@example.org or 978-256-5521 x211.Posted in Library Information | No Comments »
The library's catalog, called Evergreen, is shared by the 36 libraries that make up the Merrimack Valley Library Consortium (MVLC). The Chelmsford Library and MVLC have created help pages that explain how to use the catalog, as well as highlight some of its features.
Catalog Help Topics
We'll add more information to our Catalog Help page as it is developed.
If you have any questions or need more help with any aspect of the catalog, please contact the Reference Desk at email@example.com or 978-256-5521 x211.Posted in Library Information | No Comments »
You can create as many bookbags as you like, use them for whatever you like, and add as many items to them as you like.
Ideas for Bookbags
Since launching with our new Evergreen catalog in May, the single biggest request from patrons has been this:
Previously, patrons had to contact the library and have staff look this up. But now this feature has been added to the My Account screen, so patrons can log in and see this information themselves.
To view this, use your barcode and PIN combination to log into your My Account. Next, click the "Items on Hold" tab, which will list everything you have on hold. And now, as seen in the image below, the "Status" column will tell you the number you are on the wait list, how long the wait list is total, and also the number of "potential items" that can fill this hold:
There are a couple things to note with this listing:
Filling holds can be complicated, so if you have any questions about what your Status column means, or the particulars of how the catalog works, please see a library staff person.
Also, this new feature marks another feature made possible by consortium developers. One main reason this catalog was chosen was that we can add to it - if you have any other suggestions, please contact Brian Herzog, Head of Reference, at firstname.lastname@example.org or 978-256-5521 x211.Posted in Computer, Library Information | No Comments »
The new catalog is up and running! The first few days included a few glitches, but we've been getting great feedback from patrons (and staff!), and fixes and improvements should start appearing soon.
In the meantime, here are a few search tips - the new catalog is a little different from the old one, but it's also much better.
Evergreen Catalog Search Tips
You can form more complex searches using the Advanced Search features. You can also click the Advanced button under the search box to build complex searches using Boolean operator OR to connect your terms.
Improving a Search With Few Results
If only a few hits were returned from your search, you may see some suggestions for expanding or altering your search at the bottom of the search results list. These alternate search terms are words that are similar to your search terms in spelling or sound. Selecting one of the links performs a search with the new search terms.
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